Why Is Spotify Not Working?

why is spotify not working
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There are various reasons why Spotify isn’t working as it should. Some of these reasons could be a problem with Spotify Servers, connectivity to the Internet, app updates, among others. We’ll look at some of these issues in detail.

What Causes Spotify To Stop Working?

The first cause of Spotify not working is a problem with the Spotify service itself. This could be due to a server or network infrastructure problem.

If this is the case, millions of Spotify customers around the world will be unable to connect to the service.

Next, if there is an issue with internet connectivity, Spotify will not function. Spotify, like all online and streaming services, is dependent on the internet.

To connect to Spotify and begin listening to music, you can use either Wi-Fi or cellular data. However, if there is a connectivity problem, the Spotify app is unable to connect to the servers and stops working.

Spotify’s app is updated on a regular basis to address bug patches and user-reported issues. As a result, if your Spotify app is out of date, it may not function properly.

Spotify Not Working can also be caused by issues with the host operating system, such as Windows or Android.

Apps keep a slew of temporary files and data on the system (whether it’s a desktop or a smartphone). If this data or files become corrupt, Spotify will be unable to use them and will stop operating.

While updates attempt to increase performance, they may also cause applications to crash. A faulty app update or system software upgrade can cause Spotify to malfunction.

Issues With Spotify Not Working

If Spotify stops working for any of the reasons listed above, it causes problems with playback, connectivity, UI, and so on.

The following is a short list of issues that users may encounter when Spotify is down.

  • When you press the play button, there is no sound.
  • Music plays properly until it abruptly stops.
  • The app is unable to load your playlists.
  • A problem with downloading tracks for offline listening.
  • “Daily Mixes” are no longer accessible.
  • Playlists have been removed.
  • Deletes offline downloads by accident

How to Resolve Spotify Not Working Issues

#1. Close All Other Apps

Spotify may not work due to your device’s ability – or lack thereof – to handle several tasks.

Having multiple apps open at the same time will deplete your device’s Random Access Memory (RAM), leaving little place for other functions like as audio streaming.

Because Spotify takes up a lot of storage space, not having enough device memory can prevent it from launching or functioning properly.

Simply close all background apps that you are not using to resolve this issue. This should clear enough space for Spotify to load properly.

#2. Update Spotify App

Apps are updated on a frequent basis for a variety of reasons, including bug fixes, the addition of new features, the removal of obsolete ones, and the redesign of the app’s appearance and feel.

The issue is that most of us forget or entirely disregard app updates. As a result, there may be incompatibilities between certain apps and your device. This can also result in the recurrence of bugs and mistakes that cause apps to malfunction.

In this scenario, an outdated app could be the cause of your Spotify not working.

To resolve this issue, make sure your Spotify is up to date. Here’s an easy approach to checking for Spotify updates across many devices:

For Android users

If you have an Android device, follow these steps to check for Spotify updates:

  • Navigate to the Google Play Store.
  • Use the search bar to find Spotify.
  • Examine the app’s page. If the option is available, select Update.
  • You are currently using the most recent version if there is no option to update the app.

For iOS users

To check for Spotify updates on iOS, follow these steps:

  • Navigate to the App Store.
  • Click on your image or icon in the upper right corner to access your Apple ID preferences.
  • Scroll down to find Spotify. If an update button appears next to the app name, click it.
  • If the button next to your app’s name says Open rather than Update, you’re on the most recent version.

For the Desktop

If you primarily use Spotify on your desktop, here’s how to see if your Spotify is up to date:

  • Launch the Spotify app.
  • Look for a blue dot next to the app’s drop-down menu in the upper right corner. This dot signifies that there is an update available. If you don’t see this option, your Spotify app is up to date.
  • If the indicator appears, click on it and then on Update Available. Now is the time to restart.

#3. Create More Space on Your Device

Spotify requires a lot of memory to cache all of the podcasts and songs you’ve recently listened to. As a result, the program can immediately access this data, allowing you to load them without delay the next time.

Downloading music for offline listening might also increase the amount of storage space consumed by Spotify.

Although these features provide greater convenience to consumers, they are limited by a lack of storage space. As a result, running out of device memory can result in issues such as Spotify failing to play music or function.

Fortunately, these problems are easily resolved. Freeing up space on your device can offer Spotify more room to load appropriately. The simplest way to accomplish this is to remove your Spotify cache.

#4. Examine Your Device’s Firewall

The device firewall can be an unexpected source of trouble for Spotify desktop users.

A firewall is a built-in network security system on your computer. This functionality acts as a gate, monitoring network activities and filtering out dubious ones.

When your firewall labels Spotify as suspicious, the app’s activities can be restricted. This problem is displayed as problem Code 17, and it states, “A firewall may be blocking Spotify.” Change the settings to allow Spotify access. You could also try changing the proxy settings.”

Here’s how to solve the problem:

On Mac

  • Go to System Preferences, then Network.
  • Select the Firewall icon, toggle the Firewall on, and then click Options.
  • In the pop-up window, make sure the toggle switch next to Block all incoming connections is switched off.
  • To save your changes, click OK.

On Windows

  • Go to Start, then search for Firewall.
  • Select Windows Defender Firewall from the list of options.
  • Check the options on the left side of the pop-up window. Allow a program or feature to get via Windows Defender Firewall.
  • On the right, select Change settings. Scroll down to Spotify Music and make sure all three boxes are checked.
  • To save your changes, click OK.

#5. Uninstall and reinstall the app

Uninstalling and reinstalling the software might restore settings that you may have modified inadvertently.

Reinstalling Spotify can also resolve any compatibility issues that were missed during the last installation.

Simply go to the program Store or Google Play Store and uninstall and reinstall the program.

#6. Switch To An Older Version

This option appears to be illogical because we normally want apps to be as up-to-date as possible, right? However, for some Spotify customers, this is their only option as a last resort.

Unexpected issues can occur with the latest app upgrades in some situations, affecting app-device compatibility and resulting in Spotify not working properly. You can get around this by installing an older version of Spotify that has previously worked for you. This ensures that you will not encounter any problems when using the program.

Simply follow these instructions to do so:

For Android

Android makes it simple to install older versions of apps. Here’s how it’s done:

  • Look for Spotify on the Google Play Store.
  • Select Uninstall.
  • Go to Uptodown to get an older version of Spotify. Choose your preferred version and install it.
  • Return to the Play Store and disable automatic updates.

For iOS users

Installing an older version of Spotify is only possible if the program is no longer compatible with your current operating system. To keep using Spotify on your iPhone, take these steps:

  • Navigate to the App Store and then to your Apple ID in the upper right corner.
  • Choose Purchased to see a list of all the apps you’ve installed.
  • Navigate to Spotify.
  • To download the app, click the cloud icon next to the app name. If a pop-up window displays requesting that you download an older version, click Download.

For the desktop

Installing an older version of Spotify on a desktop computer is comparable to doing it on an Android device. Here’s what you should do:

  • Remove Spotify from your computer.
  • Install an earlier version of Spotify from Uptodown.
  • Download the version you want, then follow the installation instructions.

What Should You Do If Spotify’s Features Don’t Work?

There may be occasions when you have no trouble loading Spotify. However, you may encounter issues with specific Spotify features, such as being unable to play music, being stuck on shuffle, or requiring assistance syncing local files.

Some features are only available with Spotify Premium. So, before you go any further, make sure your Spotify subscription is up to date.

If those describe your problems, this section is for you. Here, we’ll go over some of the most common feature-specific issues with Spotify and how to resolve them.

Spotify Can’t Play This Right Now’ Error

Unrenewed license agreements, country restrictions, incorrect app and device settings, and software flaws can all cause previously available songs on Spotify to become unavailable for streaming. 

Spotify is set to shuffle

Premium subscribers may become trapped on shuffle owing to bugs or programming issues, however this is not an insurmountable problem.

Spotify does not sync local files

If you do not meet Spotify’s minimum criteria for local synchronization, you may be unable to use this service. Network connection issues and software changes can also prevent you from accessing this functionality.

Spotify continues to pause

There are numerous reasons for this, ranging from network issues and data saving to having two concurrent users for one account.

Lyrics on Spotify are not working

Spotify collaborated with the music data business MusixMatch to display lyrics to various tracks. As a result, problems on either platform can impair Spotify’s ability to display lyrics. Fortunately, there are simple solutions to Spotify lyrics issues.

Can’t download any music from Spotify

Downloading songs from Spotify can be highly useful in situations where you don’t have internet access. However, not all users have access to this feature.

Spotify audio quality is poor

Spotify audio can be a little lackluster at times. This could just be due to data savings, but it’s also conceivable that you’re used to higher-quality audio than Spotify’s default settings. Use the finest Spotify equalizer settings to customize your music to your preferences.

The Spotify Community is an excellent source of knowledge on previous Spotify issues and their resolutions. You can also contact Spotify for help with particular issues. However, if you are dissatisfied with Spotify, you can always cancel your subscription and switch to another streaming provider that better meets your demands.

Why is Spotify Suddenly Not Working?

Spotify’s app is updated on a regular basis to address bug patches and user-reported issues. As a result, if your Spotify app is out of date, it may not function properly. Spotify Not Working can also be caused by issues with the host operating system, such as Windows or Android.

Why Is Spotify Crashing?

There could be various reasons why your Spotify app keeps crashing. For example, your storage space may be full, your system may require an update, your phone may have a software fault, or the Spotify server may be unavailable.

Why is My Spotify Offline?

If you use a data connection, be sure you have enough data allowance and that your carrier settings are correct. Please check with your mobile carrier. If you’re using WiFi, try another connection. Spotify has been designated as an exception for any battery-saving or cache-clearing applications.


Spotify, being a massive streaming network, is bound to have troubles from time to time. Fortunately, there are numerous solutions to these issues if you know where to seek.

You may have been perplexed when looking for a solution to Spotify not working, but maybe this advice has assisted you in resolving your troubles with the app. You can now resume listening to your favorite tunes without concern!

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